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Ketchikan

Zipline Guide

Responsible for instructing and leading participant groups onto zip course with another zipline guide. This position may require prior knowledge of climbing and rappelling, and applicants must have a strong risk management orientation.

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Ketchikan

Trail Guide

Responsible for providing information to guests about the flora, fauna, wildlife and history of Herring Cove and surrounding area. Trail guides ensure guests receives a memorable and professional nature experience.

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Ketchikan

Tour Coordinator

Responsible for meeting and providing introductory information to all arriving guests who are on scheduled tours. Applicants must have strong customer service skills and be capable of positively representing the company to cruise lines, partners and customers.

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Ketchikan

Transportation Coordinator

Responsible for all tour groups arriving back to ship at scheduled times and works closely with the independent tour and dispatch desks. Must enjoy working with the public, be organized, prompt, able to multi-task, and have high energy. This position is primarily outside, regardless of weather.

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Ketchikan

Driver Guide

Responsible for transportation of guests and crew in safe and timely manner. Commitment to safety, clean driving record, and CDL with passenger endorsement required. Strong interpersonal and communication skills are required as drivers provide narration. Duties include some maintenance and cleaning.

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Ketchikan

Karts Guide

Guide visitors in a professional, courteous, and informative manner, while being responsible for the safety and well-being of guests during tour operations. Responsible for all duties associated with tours: guiding, open and close of building, cleaning site and gear, and fueling karts.

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Ketchikan

Maintenance

Provide preventive and as needed maintenance to Tom Cars at Whipple Creek. Responsibility also includes maintenance to other company vehicles. Duties will range from light maintenance (tires, oil, spark plugs etc.) to heavy work (welding, rebuilding engines, transmissions). This position will also provide basic maintenance needs to the Base Camp buildings and facilities, including electrical work.

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Ketchikan

Mechanic’s Assistant

Provide assistance in preventive and as needed maintenance to Tom Cars at Whipple Creek. Responsibility includes maintenance to any other company vehicles. Duties will range from light maintenance (tires, oil, spark plugs) to cleaning shop and test driving karts. Provide basic maintenance needs to Base Camp buildings & facilities as assigned.

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Ketchikan

Store Clerk

Cordially greets guests and assists with sale. Work at the cash register and use Point of Sale software. Applicants must have an outgoing personality and good customer service skills, be comfortable with handling cash and able to understand POS system. Help maintain the guest areas.

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Ketchikan

Photographer

Photograph all guests as they zip through on the last line of the course. Edit crop and sell photos from the POS. Applicants should have knowledge of digital photography and some basic editing experience, and be comfortable with cash handling and customer service. Assist store manager and clerk as needed.

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Juneau

Tour Coordinator 1

Responsible for meeting and directing arriving/departing guests to their tour. Qualified employee must possess the knowledge of the entire tour and able to explain all the facts to guest. Applicants must have strong customer service orientation and understanding of financial transactions. Represent company to cruise lines, groups, and individual customers.

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Juneau

Zipline Guide

Responsible for instructing and leading participant groups onto zip course with another zipline guide. This position may require prior knowledge of climbing and rappelling, and applicants must have a strong risk management orientation.

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Juneau

Course Supervisor

Responsible for supervision of canopy course operations. This position requires strong understanding of and experience with canopy tour operations and training standards. Applicants must have risk management background.

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Juneau

Store Clerk

Applicants must have strong customer service orientation, comfortable with cash handling and understanding of Point of Sale systems. Helps maintain guest areas.

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Ketchikan

Pilot

Responsible for the safe and professional operation of Taquan aircraft under FAR Part 135 standards. Adhere to FAA regulations, highest level of safety, quality customer service, operating efficiency, and professionalism at all times.

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Ketchikan

Taquan Air – Tour Coordinator

Tour Coordinator is responsible for meeting and instructing arriving/departing guests to their tour. Qualified employee must possess the knowledge of the entire tour and able to explain all the facts to guests. Applicants must have strong customer service orientation and understanding of financial transactions. Represent company to cruise lines, groups and individual customers.

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